Noodles And Company Phone Numbers and Emails

Toll-Free Number:

  • (833) 568-6108
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Customer Service:

  • (720) 214-1900

Noodles And Company Emails:

Customer Service
General Info
Tax exempt
Investors/ Franchising
Is this your business?
PissedConsumer Club

Contact Information

Noodles And Company Website:

Noodles And Company Help Center:

Corporate Office Address:

Noodles And Company
520 Zang Street
Broomfield, Colorado 80021
United States

Noodles And Company Rating Based on 245 Reviews

Rating details

2.5
more details
Customer service
Product or Service Quality
Quality of Food
Price Affordability

Rating stats

Rating trend

How Good is Noodles And Company's Customer Service?

Kavita K Rry
Kavita K Rry
Feels Disappointed | Oct 07, 2023

Not happy customers. Need refund

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Kalid Fuv
Kalid Fuv
Feels Disappointed | Oct 05, 2023

Don't like reward

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Jennifer L Jlb
Jennifer L Jlb
Feels Disappointed | Sep 19, 2023

Bad service and don’t own up to their mistakes

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Antonio W Ola
Antonio W Ola
Feels Satisfied | Aug 11, 2023

Love this place

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Addeline Jiq
Addeline Jiq
Feels Disappointed | Jun 20, 2023

Customer service was horrible as I have not gotten a reply or refund for the horrible experience.

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Clell Jxm
Clell Jxm
Feels Disappointed | Dec 16, 2022

It was the worst ever. Can’t reach a person and still have no idea if the gift cards I thought I had ordered are on their way.

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Summary of Noodles And Company Customer Service Calls

552 TOTAL
CALLS
00:44 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Noodles And Company?

Product/ Service Question:

  • “Ink doesn't work”
  • “Points didn't work”
  • “Placed order at wrong location”

Payments and Charges Question:

  • “Double charge from online order”
  • “Overcharge”
  • “$5 applied coupon was incorrect”

Refund Question:

  • “Refund needed”
  • “Refund”
  • “Refund/complaint”

Staff Question:

  • “A staff member took my receipt and gave it to a another person so they can to use my code to get something free not OK I asked for my receipt and didn't get it back”
  • “Manager rudeness”
  • “Horrible service”

Shipping and Delivery Question:

  • “Order was never delivered”
  • “Missing items”
  • “Didn't receive order”

Request for Information Question:

  • “Need help with web site”
  • “Unable to check out on website or to use points for thirds day in a row”
  • “Tech Support”

Cards Question:

  • “Send gift card to wrong email.”
  • “Gift card doesn't work”
  • “Gift card issue”

Activation/ Cancellation Question:

  • “Canceled payment”
  • “Order canceled”
  • “Cancel my online order”

Employment Question:

  • “Payroll”
  • “Store employees not doing their job”
  • “Former employee, needs W-2”

Account Question:

  • “They forgot part of my order”
  • “Can't sign on”
  • “Unable to login”

Website/ Application Question:

  • “App not working”
  • “Website issuea”
  • “App”

Other Question:

  • “Carmel location on range line rdLocation not answering in coming calls”
  • “Overcharging”
  • “I have an idea for company”

About

Summary

Noodles And Company is the net of fast food restaurants with locations all over the USA that serves original dishes with noodles from different countries of East, West and Europe. Its menu includes many kinds of noodles, salads, pastas, sandwiches and soups. All its dishes are served with style and cost near 7 dollars.The company started its activity in the market in 1993 with an innovative idea to combine Italian, American, Chinese and other popular cuisines under one roof, using noodles as the element that ties all these different cooking styles together. Noodles & Company has many business and industry awards, such as "The Entrepreneur of the Year" by Restaurant Business magazine.

Noodles And Company reviews and complaints

Noodles And Company is ranked 182 out of 2528 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

VISA

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